Request Deletion of Mobile and Online Banking Profile
If you would like Wright-Patt Credit Union® (WPCU®) to delete your Mobile and Online Banking profile, please fill out the request form below. We will contact you within 1 business day to discuss your options for deletion. We will only use the personal information provided below to verify your identity and contact you. Additional verification may be required once we contact you to discuss your options for deletion.
If you think you might be a victim of financial fraud or identity theft, please contact WPCU's Member Help Center immediately at (800) 762-0047.
Please note that if and when your profile is deleted:
- You will no longer be able to log in to online banking or the WPCU mobile app.
- You will not be able to see electronic copies of past account statements. If you have opted in to receiving eStatements and/or tax documents, your preferences will be changed to receiving paper statements and paper tax documents.
- Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Cross Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services. When we contact you for verification, we will review specific impacts to you based on the features you use.
- Your WPCU financial accounts and loans will remain open and unaffected. This form is only used for deleting your mobile and online banking profile.
Profile Deletion Request Form
PLEASE NOTE: Completing this form will not immediately delete your profile. If you are looking for your login credentials or to reset your password, please view this password & credentials guide, or contact us at (800) 762-0047.