Financial institutions in Southwest and Central Ohio – including Wright-Patt Credit Union – have recently seen an increase in cases of “spoofing.”
"Spoofing" is when a fraudulent caller deliberately falsifies the information displayed on your caller ID to disguise his or her identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used for fraudulent activity or sold illegally.
Answering a Call From Wright-Patt Credit Union
If you answer a call appearing on your Caller ID from Wright-Patt Credit Union and the phone number (937) 912-7000 (or any phone number for that matter), and the caller is seeking personal information such as account number, Social Security number, mother’s maiden name, passwords, debit/credit card numbers, PIN or CVV numbers, expiration dates, etc., hang up and call Wright-Patt Credit Union directly at (937) 912-7000 or (800) 762-0047 and use our phone navigation menu to reach our Member Help Center or the person/department who called you.
As a reminder, Wright-Patt Credit Union will never call or email asking you to provide us your personal or account information. However, in some cases, we may contact you asking to confirm recent transactions on your account to help identify potentially fraudulent activity.
Receiving a Voicemail from Wright-Patt Credit Union
If you receive a voicemail that displayed on your caller ID as Wright-Patt Credit Union and the phone number (937) 912-7000 or (800) 762-0047 (or any phone number for that matter), return the call to (937) 912-7000 or (800) 762-0047 (regardless of the number the caller asked you to call back) and go through the phone navigation menu to reach our Member Help Center or the person/department who called you. DO NOT call any other number provided by the caller.
For more helpful fraud prevention tips, click here.