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New Year, New Scam: Fraudsters Claim to Be from WPCU® Fraud Team

That concerned call from your credit union's fraud department? Yes, you guessed it: it's most likely to be a scam.

Members are currently being contacted by fraudsters claiming to be from our Fraud Risk Management leadership team.

This person may claim your account has been compromised. Or ask you to confirm a recent loan request or some other transaction that they know is fake. This is a SCAM!

It is an attempt to scare you—and get you to give up your personal information and steal your cash. 

If you are contacted by someone claiming to be from WPCU Fraud Risk Management leadership—or anyone from our fraud team:

  • Do NOT share any personal or account information with the caller, texter, or email sender.
  • Do NOT click on any links or attachments in suspicious emails.
  • Do NOT agree to instructions to move money to a “secure" account as directed by caller, texter or sender.

If you receive a suspicious call, text, or email:

  • Hang up immediately.
  • Do not reply to the message.
  • Contact the Credit Union directly at (937) 912-7000 or (800) 762-0047 to verify.
    Or visit your local branch to confirm the legitimacy of any communication.

Remember: We will never ask for your Social Security number, access codes, PIN, online banking password, or other sensitive information via phone, text, or email.

Stay vigilant and help us protect your hard-earned money!​