Changes to Options Available for Managing Your IRA Online

Date: May 20, 2025
Category: News WPCU® Products

We know how important it is for you to receive up-to-date and compliant information about your Individual Retirement Account (IRA). That’s why Wright-Patt Credit Union® (WPCU®) partners with a third-party service to provide forms and other important documents for your IRA.

Exciting Changes Available with a New Document Provider

The document provider we’ve used in the past has been discontinued and we have switched to a new document provider. One of the benefits of this new provider is a more user-friendly, self-service option for submitting transaction requests for your IRA online. The changes will take effect on May 20, 2025.

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A New Way to Manage Your IRA Online

  • We’ve added new options so you can self-serve and manage your IRA online, if you choose, and easily make requests for rollovers, contributions, transfers, withdrawals and more.
    • These options are available in a new IRA Service Center accessible by visiting WPCU.coop/Forms or through Online Banking.
  • The first time you log in to the new IRA Service Center, you will be asked to:

    1. Authenticate your login to our trusted third-party partner’s website by entering a verification code sent to your email address,

      • Please note: This is the email address associated with your WPCU IRA. Not sure what email address is assigned to your WPCU account? Log into Mobile or Online Banking and select "My Contact Information" to see the email address you've selected for your WPCU account.
    2. Click “Accept” to authorize the app to access your WPCU account, and then
    3. Confirm your identity and match to your WPCU IRA by providing your last name, birthdate and Social Security number.
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  • However, if you prefer to request transactions on your IRA using traditional paper forms, that option is still available. Simply visit WPCU.coop/Forms and select the IRA form you need. Once you complete the form, please bring it to a nearby member center or mail it to: Wright-Patt Credit Union, Attn: Deposit Services/IRA, 3560 Pentagon Blvd., Beavercreek, OH 45431.

Managing Beneficiaries

  • If you need to add or modify a beneficiary on your IRA, you can do so by first visiting WPCU.coop/Forms and completing the IRA Designation of Beneficiary form. Once you complete the form, please bring it to a nearby member center or mail it to: Wright-Patt Credit Union, Attn: Deposit Services/IRA, 3560 Pentagon Blvd., Beavercreek, OH 45431.

If you have any questions, please contact our Member Help Center at (937) 912-7000 or (800) 762-0047, Monday-Friday from 8:00 am-8:00 pm or Saturday from 9:00 am-1:00 pm or visit your nearest member center. We are here to help answer any questions you may have.

Thank you for being a member of Wright-Patt Credit Union and trusting us with your IRA.

Frequently Asked Questions

  • We know how important it is for you to receive up-to-date and compliant information about your Individual Retirement Account (IRA), which is why WPCU partners with a third-party service to provide forms and other important documents for your IRA. The service we’ve used in the past has been discontinued and we’ve switched to a new document provider. One of the benefits of this new provider is a more user-friendly, self-service option for submitting transaction requests for your IRA online.

  • IRAs can be funded via cash, check or by completing a transfer/rollover. Stop by your nearest member center or access our IRA Service Center through Online Banking beginning May 20, 2025.

  • IRA forms are still accessible through Online Banking or on our Forms webpage (WPCU.coop/Forms).

  • It depends on which transaction request you make (i.e., transfer/rollover, open an IRA, or withdrawal). Transfers and rollovers processing times can vary based on mail delivery time and the other financial institution. Opening IRAs and completing withdrawals can be done within two business days.

  • No – your IRA remains unchanged. The only change you may experience is a new document forms template.

  • While WPCU serves as the custodian of your IRA, we are unable to provide guidance on tax-related matters. For assistance, we recommend consulting a qualified tax advisor who can provide accurate and personalized advice.

  • To process transactions for your IRA you can visit your nearest member center or access our IRA Service Center through Online Banking beginning May 20, 2025. If your IRA requires beneficiary changes, you'll navigate to our Forms webpage (WPCU.coop/Forms) and select the IRA Designation of Beneficiary Form.

  • With a Roth IRA, you make contributions with money you’ve already paid taxes on and your money can grow tax-free, with tax-free withdrawals in retirement if certain conditions are met. While your contributions give you no current break on your income tax like the Traditional IRA, when you start taking money out of a Roth IRA, it can be withdrawn tax-free and penalty-free if the initial contribution was made at least five years ago, and you meet one of the following conditions:

    1. At least 59 ½ years of age
    2. Purchasing a home for the first time ($10,000 limit)
    3. Disabled
    4. Deceased

    Learn more about both Traditional and Roth IRAs by clicking here.

    Consult your tax advisor for details.

  • To add a beneficiary to your IRA, please complete the IRA Designation of Beneficiary Form. This form can be found on our Forms webpage (WPCU.coop/Forms). Once you complete the form, please bring it to a nearby member center or mail it to: Wright-Patt Credit Union, Attn: Deposit Services/IRA, 3560 Pentagon Blvd., Beavercreek, OH 45431.

  • Our IRA Service Center is accessible through Online Banking or by navigating to WPCU.coop/Forms.

    • The first time you log in to the new IRA Service Center, you will be asked to:
      1. Authenticate your login to our trusted third-party partner’s website by entering a verification code sent to your email address.
        • Please note: This is the email address associated with your WPCU IRA. Not sure what email address is assigned to your WPCU account? Log into Mobile or Online Banking and select "My Contact Information" to see the email address you've selected for your WPCU account.
      2. Click “Accept” to authorize the app to access your WPCU account.
      3. Confirm your identity and match to your WPCU IRA by providing your last name, birthdate and Social Security number.

  • Your IRA can be accessed conveniently through Online Banking.

  • Once you complete an IRA form, please bring it to a nearby member center or mail it to: Wright-Patt Credit Union, Attn: Deposit Services/IRA, 3560 Pentagon Blvd., Beavercreek, OH 45431.

  • If you have any questions or issues accessing the IRA Service Center, please contact our Member Help Center at (937) 912-7000 or (800) 762-0047, Monday-Friday from 8:00 am-8:00 pm or Saturday from 9:00 am-1:00 pm, or visit your nearest member center.

  • Current IRA contribution limits can be found on the Internal Revenue Service's website at irs.gov.