Scammers are always finding new angles to get what they want: your hard-earned money and personal information.
One of their most common tactics is to pose as well-known sources, from government agencies to utility companies and package delivery services to financial institutions — including Wright-Patt Credit Union.
In recent months, fraudsters have even contacted members claiming to be from WPCU’s Fraud Risk Management team. Remember, you can’t always trust your call ID. Fraudsters can “spoof” the number displaying on your caller ID to make it look like WPCU is calling!
These financial institution imposters may claim your account has been compromised, or ask you to confirm a phony transaction. This is a scam — don’t fall for it!
At WPCU, we want to help you stay one step ahead of the scammers. Keep reading to learn how to protect yourself from the imposters.
1. Unexpected CommunicationIf you receive an unexpected call, email or text claiming to be from WPCU or another trusted organization, pause to think it through. Would this source really contact you out of the blue? Why would they need you to provide your personal information?Remember, WPCU will never request sensitive details — like your account number, PIN or Social Security number — via phone, email or text. If someone asks for this information, it's a big red flag. 2. Pressure to Act FastScammers will use urgency and scare tactics to catch you off guard. They may claim your account is at risk, or threaten to suspend your account if you don’t take action immediately. Fraudsters are counting on you to react impulsively — don’t give them the opportunity. Take a deep breath and pause before acting.3. Unusual RequestsBe suspicious of requests that seem out of the ordinary. If it seems “off,” it probably is. Legitimate organizations, including WPCU, won’t ask you to:Provide sensitive information over non-secure channels (phone, email, text or social media) Move your money to "protect it"Provide a verification code to access your accountPay with gift cards, wire transfers or cryptocurrencyProvide remote access to your computer or phoneIf you encounter any of these requests, it's likely a scam.
If you receive an unexpected call, email or text claiming to be from WPCU or another trusted organization, pause to think it through. Would this source really contact you out of the blue? Why would they need you to provide your personal information?
Remember, WPCU will never request sensitive details — like your account number, PIN or Social Security number — via phone, email or text. If someone asks for this information, it's a big red flag.
Scammers will use urgency and scare tactics to catch you off guard. They may claim your account is at risk, or threaten to suspend your account if you don’t take action immediately. Fraudsters are counting on you to react impulsively — don’t give them the opportunity. Take a deep breath and pause before acting.
Be suspicious of requests that seem out of the ordinary. If it seems “off,” it probably is. Legitimate organizations, including WPCU, won’t ask you to:
If you encounter any of these requests, it's likely a scam.
At Wright-Patt Credit Union, our first priority is to keep our members’ accounts and information safe and secure. By following these tips and staying vigilant, you can help us protect your hard-earned money.
Looking for more fraud tips, tools and resources? We’re With You! Visit our Fraud Prevention page for the latest updates and information.