The phone number you use to directly dial many Wright-Patt Credit Union (WPCU) partner-employees has changed. At this time, it is necessary to dial our toll-free number, (800) 762-0047 and when prompted, a 4-digit extension. If you call from the 937-area code, dialing (937) 912-7000 and when prompted, a 4-digit extension, is also an option.
Assigning a 4-digit extension to our partner-employees helps safeguard against the spoofing of WPCU phone numbers and TDOS (Telephony Denial of Service) attacks. Spoofing occurs when someone uses a WPCU-owned telephone number to call our members to try to obtain Personal Financial Information. TDOS attacks occur when telephone lines become flooded with fake calls, keeping us from servicing phone calls from our members.
Going forward, all calls from WPCU directly to you will display our toll-free number, (800) 762-0047.
All members that require assistance through our Member Help Center can continue to use our toll-free number, (800) 762-0047 – this has not changed.
If you have questions or require additional information, please email MyVoice@wpcu.coop.