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Protect Yourself from Fraud
According to CNN Money, financial fraud happens every 15 seconds. If it hasn’t happened to you personally you probably know someone who’s experienced it. That’s why we tell our members to always be on the lookout for any suspicious activity, and be careful where you swipe (your card)!
With the turning of the calendar to a new year, now is the perfect time to refresh your memory on what to look out for. Just like you should replace the batteries in your smoke detector twice a year when you change your clocks, be sure to review these easy fraud protection strategies on a regular basis:
- Never give out your login or password. Nobody (including WPCU) should ever ask you for your account information. If anyone asks don’t tell them!
- Log in to Online or Mobile Banking on a regular basis, (or use Call-24) to check your accounts for any suspicious activity. If you see anything unusual call us immediately at (937) 912-7000 or toll-free at (800) 762-0047.
- Set up email or text alerts in Online Banking, and we’ll notify you of any transactions on your account above the dollar amount you choose.
- Check your accounts before and after making large purchases or when traveling out of town. Be aware of all transactions and merchants.
- When swiping at a fuel pump be sure to choose well-lit areas that have security cameras in place. Scammers are less likely to install skimming technology in areas where they’re more likely to be caught.
- For online purchases, be sure to look for things like https:// and a green security lock in the address bar. These are signs that the website is secure.
For your protection, we are actively monitoring cards for possible compromises. If we see an increase in fraud, we will contact you to determine whether it is fraud and then help you through the next steps. In addition, we ask that you help us maintain the security of your accounts by monitoring them on a daily basis for purchases you did not make.
With our Zero-Liability Protection Program, you won’t be held responsible for any unauthorized use of your card. Certain limitations apply.
For more information about how to protect yourself click here.