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News Articles | Wright-Patt Credit Union

Protect yourself from scams. WPCU will never contact you and ask for your account information, unless you initially contacted us first.

August 06, 2018

How to Protect Yourself From Fraud

Here are some helpful tips to make sure you’re protected:

  • Beware of phone scams. DO NOT ever provide personal information about financial accounts such as account numbers, passwords, Social Security numbers, etc. over the phone or online unless you initially contacted the financial institution.
  • Watch out for scam emails that look like they come from WPCU. If the email asks you to enter your account information, it's a scam!
  • Don’t click any links or reply to any messages unless the email is from a known sender.Remember to verify the web address.
  • If you receive an unprofessional or copied message claiming to be from WPCU or another financial institution, contact WPCU or your other financial institution directly at a known phone number to verify the message is real.  
  • Out-of-State? Use Your 4-Digit PIN When Making Purchases With Your Debit Card

WPCU will NEVER:

  • Ask you to update your computer with newer releases of software or latest versions of browsers via email or text message unless you have contacted WPCU.
  • Contact you via email, phone, or text asking you to log in and update/validate your credentials.
  • Send emails that directly link to Home Banking or provide links to websites to authenticate your information.
  • Ask you to respond to an email, chat box, or pop up message with your personal account information.
  • Ask you to provide personal account information because of a threat to close or suspend your account if you don’t take action immediately.

To learn more about how you can protect yourself, visit our Fraud Protection page. Also, if you suspect fraudulent activity on your account, call us immediately at (937) 912-7000 or (800) 762-0047, or visit your closest Member Center.

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Keep more of your hard-earned money. Check out our other websites:

Respect Your Money - Young Today, Money Smart TomorrowFraud Awareness - Protect Yourself From FraudWright 4 You Mortgage - A Perfect Fit

Any links to external websites are links to alternative sites not operated by WPCU. WPCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by WPCU. WPCU does not represent you or the third party if you enter into a transaction with the third party.

Wright-Patt Credit Union is committed to providing a website that is accessible to the widest possible audience in accordance with ADA standards and guidelines. We are actively working to increase accessibility and usability of our website to everyone. If you are using a screen reader or other auxiliary aid and are having problems using this website, please contact us at (800) 762-0047 or by clicking here. All products and services available on this website are available at all Wright-Patt Credit Union branches.

View the WPCU Privacy Policy

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