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Equifax Cybersecurity Breach

At WPCU our first priority is the safety and security of your accounts. 

In light of the recent security breach with Equifax, this is a reminder that WPCU takes every precaution to make sure your financial and personal information is safe and protected.    

We encourage all WPCU members to monitor their accounts through WPCU's Online and Mobile Banking, or use our Call-24 service. If you notice any suspicious activity on your account, please contact our Member Help Center at (937) 912-7000 or (800) 762-0047 right away.

In addition, we recommend that you also monitor your credit report on a regular basis.

Identity theft and consumer fraud can happen in an instant, so it’s important to protect yourself. Learn about simple tips and tools you can use to reduce your risk of identity theft and protect your financially sensitive information. Our short interactive course will equip you with important knowledge regarding:

  • Consumer fraud and identity theft
  • Prevention and protection tips
  • How to respond to identity theft

Additional Tips and Resources:

  • Watch out for fake emails and websites that mimic Equifax or your financial institution (phishing scams). These scams attempt to trick you in to entering your personal information.
  • Also watch out for phishing emails that claim there's a problem with your credit/debit card or any other personal financial information.
  • Visit www.equifaxsecurity2017.com to find out if you’ve been compromised.
  • Monitor your credit report activity at www.annualcreditreport.com, and/or use a credit monitoring service through Equifax or another provider.
  • TransUnion offers a free service called TrueIdentity that allows you to lock your credit file with just a click or swipe, and includes ongoing credit monitoring. TransUnion is currently the only bureau offering this type of free service.
  • Set fraud alerts with the three credit bureaus (Equifax, Experian, and TransUnion) to warn lenders that you may have been a fraud victim. The lenders will then contact you directly before any new loan or credit is set up in your name.
  • Set multi-factor authentication with your financial accounts whenever possible. This means you get a text, email, or phone call to verify it’s really you logging in.
  • Reset your account passwords, PINs, and any other logins for all your financial accounts.

Please also note:

  • Your assets are insured; as a member of WPCU you have Zero Liability Protection which means you are not liable for unauthorized transactions
  • Member card account activity is monitored 24 hours a day, 7 days a week for suspicious activity

If you have questions, please contact our Member Help Center at (937) 912-7000 or (800) 762-0047.


Learn more about the Equifax breach and how you can get free Identity Theft Protection and Credit Monitoring from Equifax, on their website: www.equifaxsecurity2017.com.

To get more tips on how to protect your personal financial information visit WPCU’s Fraud Protection page.

Keep more of your hard-earned money. Check out our other websites:

Respect Your Money - Young Today, Money Smart TomorrowFraud Awareness - Protect Yourself From FraudWright 4 You Mortgage - A Perfect FitWPCU Student Choice - Better Way To Pay For College

Any links to external websites are links to alternative sites not operated by WPCU. WPCU is not responsible for the content of the alternate site. The privacy and security policies of the alternate site may differ from those practiced by WPCU. WPCU does not represent you or the third party if you enter into a transaction with the third party.

View the WPCU Privacy Policy

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