One of the security features built into credit cards is a three-digit security code located on the back of your card. Merchants use this code to ensure the card is actually in your hands when you make a purchase online or over the phone. This security code is exactly what scammers are after in this latest scam.

How the Scam Works
A scammer calls you claiming to be from your credit card company’s security or fraud department. The caller, who has already obtained your credit card number and address from another document such as an old account statement, purchase receipt, etc., will tell you that your card has been flagged for unusual activity and recite your address, asking you to verify that it is correct so a statement can be sent showing your account has been credited for any fraudulent activity.

Don’t Fall for the Next Move
The caller will then tell you he/she needs to verify the card hasn’t been stolen by making sure it is in your possession. How do they want you to prove you have it? By providing your three-digit security number – their golden nugget. DO NOT PROVIDE THIS CODE! Once the scammer has this code, along with your address that you verified earlier, they can begin making fraudulent purchases with your card.

Wright-Patt Will Never Ask for Your Security Code
To help protect our members, Wright-Patt Credit Union uses the Falcon Neural Network to monitor members’ credit card accounts for suspicious activity. If your account is flagged, you will be contacted asking about your recent activity to determine if it is legitimate or fraudulent. However, we will never ask for your credit card number or three-digit security code. If you believe you may have given a caller information about your Wright-Patt account that you shouldn’t have, please call our Member Help Center immediately at (800) 762-0047.